SHIPPING POLICY

Policy Applicable Scope This shipping policy standardizes the full process of audio equipment order processing, shockproof packaging, international transportation, and abnormal parcel handling, applying equally to all global customers and regions.

Free Worldwide Shipping Official Provision We provide permanent complimentary worldwide shipping for all customer orders with no minimum threshold. No shipping fees, handling charges, or regional surcharges apply during checkout.

Unified US Dollar Settlement Standard All website transactions are settled exclusively in US dollars. The checkout price only includes product cost with no extra logistics fees, ensuring fully transparent global pricing.

Pre-Shipment Preparation Period After payment confirmation, we complete order verification, product integrity checks, shock-resistant packaging, and shipment arrangement within 1 to 3 business days.

Global Unified Estimated Delivery Time All international parcels follow a unified delivery cycle of 6 to 12 business days across all countries, with no expedited shipping option available.

Real-Time Logistics Tracking Service Once dispatched, a unique tracking number will be automatically generated and sent to the customer’s reserved email for real-time logistics status checking.

Uncontrollable External Delay Factors Cross-border shipping may encounter unavoidable delays due to customs clearance procedures, international holidays, extreme weather, and third-party logistics system failures.

Delivery Delay Liability Statement All displayed delivery times are estimated reference values only. We do not bear legal responsibility for delays caused by uncontrollable external factors beyond our operational control.

Customer Customs Clearance Responsibilities Customers must comply with local electronic product import regulations. All import duties, tariffs, and customs clearance fees shall be borne solely by the purchasing customer.

Logistics Abnormality Solutions Our team continuously tracks all parcel logistics status. Within policy scope, we provide official supporting documents and targeted solutions for package damage, loss, extrusion, and other logistics issues.